R-ESET

Terms and Conditions

Effective: 25 March 2025

Welcome to R-ESET

1. Introduction

This is a legal contract between you and R-ESET.COM Private Limited, a company incorporated in Singapore, so please read these Terms and Conditions carefully. By using any of Our Services, including but not limited to the R-ESET website, social network app, and associated features, and the R-ECREATE website, and associated features, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Definitions:

In these Terms and Conditions:

  • We/Us/Our: R-ESET.COM Private Limited Company.
  • Terms and Conditions: R-ESET and R-ECREATE Terms and Conditions.
  • R-ESET: R-ESET social network app.
  • R-ECREATE: R-ECREATE website for commercial users to post promotional or official Content to their linked R-ESET account.
  • Service: The R-ESET social media platform, including the app, website, and associated features and the R-ECREATE website, and associated features.
  • Content: Any personal information, text, images, videos, or other materials uploaded or shared via the Service, including posts and profiles.
  • Discover: R-ESET feature to search for new Content, by relevant interest.
  • Joining fee: The one-time fee of USD $5 required to create a R-ESET account.
  • User: Anyone who accesses and / or uses the Service.
  • Commercial User: Influencers, businesses, official organisations, celebrities, governments, or any other User that We, at Our sole discretion, believe is using the platform for commercial, promotional, marketing, advertising, or official purposes.
  • Plan: Monthly paid plan required to activate R-ECREATE functionality.
  • Followers: Number of Users who are following your account.
  • Included Followers:The number of followers allowed under your active R-ECREATE plan.
  • Reference year: A full calendar year from 1st January to 31st December.

3. Key Clauses to Note (Not Definitive):

  • You must be at least 18 years old to use this Service.
  • A joining fee is required to create a R-ESET account.
  • There is no additional joining fee to create an optional R-ECREATE account, but you must already have, and can access a R-ESET account.
  • To activate R-ECREATE functionality a valid paid Plan is required.
  • No-refund policy clause.
  • Access to the R-ESET social network requires downloading a free iOS/Android app.
  • You must not impersonate any individual, brand, or entity.
  • You are solely responsible for all Content on your account.
  • Content is not actively monitored or moderated.
  • Creation of commercial, promotional, or official Content is only allowed via R-ECREATE.
  • We reserve the right to delete Content.
  • We reserve the right to suspend or terminate accounts.
  • Limitations to Our liability.
  • Mandatory arbitration and no class action clause.
  • Profit sharing is not guaranteed.

4. Eligibility

User Criteria:

  • You must be at least 18 years old, or the age of majority in your jurisdiction, whichever is higher, to create and use an account.
  • Access to the Service is restricted to human Users. The use of bots, proxies, or other automated or technological methods is strictly prohibited.
  • R-ESET is designed for personal and non-commercial use.
  • If you require an account for commercial, promotional, or official purposes, you must subsequently open a R-ECREATE account and link it to your R-ESET account.
  • By agreeing to these Terms and Conditions, you confirm that you have the legal capacity and authority to enter into a binding agreement with us.
  • If you are creating an account on behalf of a business or entity, you confirm that you are authorised to bind the business or entity to these Terms and Conditions and agree to them on their behalf. References to "you" and "your" include both you as the end user and the business or entity.
  • It is your responsibility to ensure that your use of the Service complies with applicable laws in your jurisdiction.

Device Requirements:

After creating an account, access to the R-ESET social network requires downloading a free Android or iOS mobile app from either Google Play (Android) or the App Store (iOS). Links to download the app can be found on the R-ESET website. Please note that the app is ‘Unlisted’ in the App Store, so it will not appear in search results and is only discoverable via the direct link on the R-ESET website.

  • You are responsible for determining the compatibility of your operating system and mobile device.
  • Before creating a R-ESET account, that requires a USD$5 joining fee, we strongly recommend downloading the app first to test compatibility.
  • No refunds will be given, or considered, if the app does not work on your device.
  • Android devices require operating system version 5 or later.
  • Apple devices require iOS 13.0 or later.

Prohibited Use:

You may not use the Service if its use is prohibited in your jurisdiction of residence or the jurisdiction where you are physically present. Additionally, you are prohibited from using the Service if you are restricted from accessing similar services under applicable laws.

5. Accounts

Account Creation:

  • Creating an account for someone under 18 years of age is prohibited.
  • The use of bots, proxies, or other automated or technological methods to create an account is prohibited.

Account Creation: R-ESET:

  • You can only create an account via the R-ESET website, NOT via the app.
  • A one-time Joining fee of USD $5 is required to create an account.
  • To create an account, you must provide a screen name, a username, a password and successfully make a payment.
  • We recommend keeping a record of these details in a secure place as recovery will not be possible.
  • You have the option to provide an email address for password recovery only.
  • If you choose not to proceed after filling out this information, or if your payment fails, your details will be automatically removed from Our system.
  • If you subsequently attempt to create an account with the same details, you may receive an error message stating these details already exist. Please wait and try again later.

Account Creation: R-ECREATE (Optional):

  • You can only create an account via the R-ECREATE website, NOT via the app.
  • To create an account, you must provide an email and a password as login credentials, and link it to your current R-ESET account by entering your R-ESET username and password.

Account Security:

  • You are responsible for keeping your login credentials secure.
  • You are fully responsible for all activity on your account(s), including but not limited to any content posted or actions taken through your account. This responsibility applies whether the activity was conducted by you, an unauthorised third party (e.g., due to hacking or theft), or through misrepresentation.

Account Suspension:

  • We reserve the right to suspend your account(s) at Our sole discretion, without notice, for reasons including, but not limited to, violations of these Terms and Conditions or breaches of the law.
  • If your account is suspended it will result in the temporary loss of access to your account and Content.
  • If your account is suspended multiple times it may result in a permanent termination of your account.

Account Closure:

We will make all reasonable effort to permanently delete your Content from the Service as soon as possible, unless its continued use is required for operational purposes or compliance with applicable legal obligations, including but not limited to data protection laws. However, you acknowledge and agree that this Content may persist in caches or backups for a reasonable period of time and, copies of or references to any reposted or shared Content may not be entirely removed. Details of Our data retention procedures and obligations can be found in Our Privacy Policy.

Upon deletion or termination, certain provisions will remain in effect only as required for operational, legal, or compliance purposes, and for a reasonable period thereafter. These include:

  • Any rights and licenses granted to Us for operational, compliance, or legal purposes.
  • Your obligations to indemnify Us for claims, liabilities, or damages related to your use of the Service.
  • The limitations of Our liability as outlined in Our Terms and Conditions.
  • All provisions relating to dispute resolution, governing law, and other Terms and Conditions, that, by their nature, are intended to survive termination, such as intellectual property rights and applicable laws.

Terminated by Us:

  • We reserve the right to terminate your account, at Our sole discretion, without notice, for reasons including, but not limited to, violations of Our Terms and Conditions or breaches of the law.
  • This results in the immediate and permanent loss of access to your account and Content.
  • No refund of the R-ESET Joining fee and or any active R-ECREATE Plan payment(s) will be issued for terminated accounts.
  • Our obligations to you under this agreement will end immediately.

Account Closure: R-ESET:

Deleted by you:

  • You can delete your R-ESET account at any time within the app.
  • This results in the immediate and permanent loss of access to your R-ESET and R-ECREATE accounts and Content.
  • No refund of the R-ESET Joining fee and or any active R-ECREATE Plan payment(s) will be issued for deleted accounts.
  • Our obligations to you under this agreement will end immediately.

Account Closure: R-ECREATE:

Deleted by you:

  • You can delete your R-ECREATE account at any time via the R-ECREATE website.
  • This results in the immediate and permanent loss of access to your account.
  • No refund of any active R-ECREATE Plan payment(s) will be issued for deleted accounts.
  • Our obligations to you under this agreement will end immediately.

6. Username Forfeiture

We reserve the right to reclaim or force forfeiture of any username at any time, for any reason, including but not limited to violations of these Terms and Conditions or trademark conflicts. While We will endeavour to provide advance notice where possible, We cannot guarantee that such notice will be provided in all circumstances. Reclaiming a username does not automatically result in account suspension or termination unless a separate violation occurs.

7. Plans: R-ECREATE

To enable your R-ECREATE commercial account status and functionality, you MUST purchase a plan.

Purchasing a plan:

  • Upon successful selection and payment of a plan, your commercial account status will be activated , and its functionality enabled.
  • Each plan allows for a maximum number of included followers , as specified at the time of purchase.
  • Plans are valid for a maximum of 30 calendar days from the activation date.

Limited Accounts:

  • During the 30-day plan period , your actual follower count will be continuously monitored.
  • If, at any time, your actual followers exceed the Included Followers limit , your account status will be changed to Limited.
  • A Limited account retains its commercial account status but will have restricted functionality, including creating posts or updating profile information.
  • Additionally, a Limited account will be restricted from creating or reposting content on your linked R-ESET account.
  • Your account will remain in Limited status until either:
    • You purchase a new plan to cover your current number of Followers.
    • Your current plan expires.
  • When a new R-ECREATE Plan is purchased it immediately replaces any current R-ECREATE Plan.

Plan expiry:

  • Plans are valid for a maximum of 30 calendar days from the activation date. After this period, your commercial account status and functionality will be disabled.
  • Plans do not auto-renew , and a new plan must be purchased manually.
  • To avoid service interruptions , it is recommended that you purchase a new plan 1–2 days before your current plan expires.
  • When a new R-ECREATE Plan is purchased it immediately replaces any current R-ECREATE Plan.

8. Payments and Refunds

We are not responsible for delays, failures, or errors caused by third-party payment processors. Any disputes regarding payments must be resolved directly with the third-party payment processor, subject to their terms and conditions.

Payments:

  • All Joining fee payments are final and non-refundable, except as required by mandatory consumer protection laws in your jurisdiction.
  • Payments must be made through the methods specified on the platform. We are not responsible for delays or failures caused by third-party payment processors.
  • You agree not to initiate chargebacks or payment disputes for any fees paid under these Terms and Conditions unless required by applicable law.

No Refund Policy:

  • All payments are final and non-refundable, except as required by mandatory consumer protection laws in your jurisdiction.
  • By making a payment, you acknowledge and agree to Our no-refund policy.
  • By making a payment you acknowledge and agree that (where applicable) you are waiving your right to cancel for a refund.
  • This policy does not affect any statutory rights to a refund that cannot be waived under applicable consumer protection laws in your jurisdiction.

Data Charges:

  • You are responsible for any mobile and, or data charges that you may incur using Our Services.

9. User Conduct

When using the Service, you must NOT:

  • Violate any applicable laws or regulations.
  • Create an account for, allow use of the Services, or knowingly expose Content, to anyone under 18 years of age.
  • Share an account with others.
  • Upload any offensive, illegal, or prohibited Content, including but not limited to explicit nudity, violence, exploitation of minors, hate speech, self-harm, bullying, or spam.
  • Upload any commercial, promotional, marketing, advertising, or official Content.
  • Impersonate individuals, brands, or entities without their prior written consent.
  • Violate or infringe Our copyrights, trademarks, or intellectual property rights, or that of Our affiliates, or third parties.
  • Use Our branding, logos, designs, or materials.
  • Copy, modify, distribute, sell, or otherwise use the Services or their Content beyond what is expressly permitted in these Terms and Conditions.
  • Reverse engineer, decompile, disassemble, or extract source code from the Services.
  • Use automated tools (e.g., robots, scrapers) to access or extract data from the Services.
  • Develop third-party applications interacting with the Services.
  • Interfere with, disrupt, or impair the Services’ functionality or other Users' enjoyment.
  • Upload malicious code or bypass the Services’ security features.
  • Access unauthorized areas of the Services.
  • Test vulnerabilities of the Services, systems, or networks.

10. User Content

Ownership:

  • You accept full responsibility for any Content posted under your account, regardless of whether such Content was posted by you or by an unauthorised third party.
  • We are not liable for any Content posted under your account, We are not considered the publisher of such Content, and We claim all applicable protections under relevant laws, including those governing intermediary liability.
  • You retain ownership of all Content you post or share on the Service, including any copyright or intellectual property rights you previously held in the Content.

User Responsibilities:

  • You warrant that you have the legal rights, permissions, and authority to upload, share, or otherwise use any Content you post.
  • You must ensure your Content does not infringe the copyright, trademark, or intellectual property rights of any third party.

Discover:

To enable the discovery of new Content and new accounts there is a Discover feature that displays posts, by relevant interest, created by public accounts and tagged with that specific Interest.

  • You acknowledge and agree that if you set your account to PUBLIC and you create a post WITH AN INTEREST TAG , that post may be displayed in Discover.
  • If you do not wish your post to be displayed in Discover please ensure your R-ESET account is SET TO PRIVATE.

Moderation:

  • We do not actively moderate the Service and have no duty, responsibility, or obligation to pre-screen, monitor, edit, moderate, block, disallow or delete any Content or User account. However, We reserve the right to review, remove, or restrict Content or accounts at Our sole discretion if they violate these Terms and Conditions or applicable laws.
  • You have the ability to report Content or accounts that violate these Terms and Conditions. While We are not obligated to monitor Content, We reserve the right to review and act on User reports, other information, or Our own discretion to ensure compliance with these Terms and Conditions. The volume of User reports received is a primary factor in determining whether to act, but We reserve the right to act independently of such reports to address violations, including immediate removal of unlawful or harmful Content.
  • We reserve the right, at Our sole discretion and without prior notice, to delete or restrict access to any Content for any reason whatsoever, including, but not limited to, Content that violates these Terms and Conditions or if We are required to do so by any laws, regulations, guidelines, directives, or any order or notice issued by a competent authority.

Deletion:

We will make all reasonable efforts to permanently delete Content from the Service as soon as possible, unless its continued use is required for operational purposes or compliance with applicable legal obligations, including but not limited to data protection laws. However, you acknowledge and agree that this Content may persist in caches or backups for a reasonable period of time and, copies of or references to any reposted or shared Content may not be entirely removed. Details of Our data retention procedures and obligations can be found in Our Privacy Policy.

Upon deletion or termination, certain provisions will remain in effect only as required for operational, legal, or compliance purposes, and for a reasonable period thereafter. These include:

  • Any rights and licenses granted to Us for operational, compliance, or legal purposes.
  • Your obligations to indemnify Us for claims, liabilities, or damages related to your use of the Service.
  • The limitations of Our liability as outlined in Our Terms and Conditions.
  • All provisions relating to dispute resolution, governing law, and other Terms and, or Conditions, that, by their nature, are intended to survive termination, such as intellectual property rights and applicable laws.

Deletion by you:

  • You can delete your Content at any time within the app.
  • This results in your immediate and permanent loss of access to that deleted Content.

Deletion by Us:

  • This results in your immediate and permanent loss of access to that deleted Content.
  • Our deletion of your Content may result in account suspension or termination and reporting to relevant law enforcement agencies.

Grant of Licence:

  • By uploading or posting Content to the Service, you grant Us a non-exclusive, royalty-free, worldwide licence to use, store, display, reproduce, modify, distribute, and analyse your Content solely for the purpose of operating, improving, and developing the Service.
  • We may modify User Content solely as necessary for the operation, security, or legal compliance of the Service, but We will not create derivative works beyond these purposes.
  • This licence does not transfer ownership of your Content and is limited to the rights necessary for the functionality of the Service.
  • This licence terminates when you delete your account or Content unless its continued use is required for operational purposes or compliance with Our legal obligations.

Disclaimer:

We are not responsible for the Content posted by you, or other Users, or for any harm resulting from viewing such Content.

11. Commercial User Content

Permission: R-ESET:

Your R-ESET account must NOT be used for any commercial, promotional, or official purposes. This includes advertising, mass communication, sponsored posts, paid collaborations, paid partnerships, soliciting donations, selling goods, or promoting services.

Failure to comply with the above will result in immediate removal of Content and potential account suspension, or termination.

Permission: R-ECREATE:

You MUST have an active Plan to create any Content via R-ECREATE.

All promotional Content MUST be created via R-ECREATE and MUST be identified as promotional via the checkbox available at time of posting. This includes, but is not limited to, advertising, mass communication, sponsored posts, paid collaborations, paid partnerships, soliciting donations, selling goods, or promoting services.

Failure to comply with the above will result in immediate removal of Content and potential account suspension, or termination.

12. Accuracy of Information

We do not guarantee the accuracy or reliability of Content shared on Our platform and do not represent it as a recommendation or endorsement.

13. Sharing of Profits

The sharing of profits is solely at Our discretion and is administered as a promotional giveaway to eligible R-ESET accounts only. It does not create any enforceable right, contractual obligation, guarantee, or entitlement to payments.

Source of Profits:

Profit sharing is based solely on net profits generated by R-ECREATE from commercial Users.

Percentage to be Shared:

Our objective is to share at least 50% of net profits annually; however, We reserve the right to increase or decrease this percentage at Our sole discretion.

Timeline of Process:

A reference year is defined as a full calendar year from 1st January to 31st December inclusive.

The process for the calculation of net profits will:

  • Commence, following a full calendar year.
  • Continue annually after each subsequent year.

Eligibility Criteria:

To be eligible, a R-ESET account holder must:

  • Have created a R-ESET account before midnight on the 31st December (23:59:59 GMT) of the reference year.
  • Eligibility is non-transferable.

Forfeiture of Eligibility:

If an account is closed (whether deleted by You or terminated by Us) eligibility is immediately and permanently forfeited.

Net Profits:

Only net profits will be considered.

For the purpose of this process, net profits are defined as the total revenue generated through R-ECREATE minus all outgoings of R-ESET.COM Private Limited, including but not limited to operational expenses, costs, and taxes for the reference year.

Calculation Formula:

If 50% of net profits are shared:

50% of net profits ÷ number of eligible Users = profit per User

Profit Payment Details:

  • All payments will be made in USD via Our upcoming digital payments app.
  • Payments will commence 90 days after the end of the relevant reference year. For example, payments for the 2026 reference year will commence from 31st March 2027.
  • Users must still have access to their R-ESET account at time of payment.
  • We reserve the right to defer payments and accumulate them for the following year if the amount payable per User is less than USD $5.

Taxes and Expenses:

Users are solely responsible for all applicable taxes, foreign exchange costs, transaction fees, or any other additional expenses incurred as a result of receiving payments.

Reservation of Rights:

We reserve the right to modify, suspend, or discontinue profit sharing at any time at Our sole discretion. No prior notice is required.

14. Privacy and Data Usage

Your use of the Service is subject to Our Privacy Policy, which explains:

  • How We collect, process, and store your personal data.
  • Data retention and deletion procedures.
  • Your rights under applicable privacy laws, including the EU GDPR and the California Consumer Privacy Act (CCPA).

While We implement reasonable security measures to protect your data, We are not liable for unauthorized access, disclosure, alteration, or destruction of your data caused by third parties, including but not limited to hacking, malware, or breaches of third-party systems.

15. Compliance with Legal Obligations

We will only ever disclose your information, including account details, posts or any other data associated with your use of the Service, if We are legally compelled to do so.

16. System Performance

To ensure the stable operation of the Service, general system performance metrics may be tracked and analysed to monitor and improve functionality. We may temporarily suspend operations for scheduled maintenance, upgrades, or system improvements. Reasonable efforts will be made to notify Users of planned interruptions.

17. Service Availability and Rate Limits

Service Availability:

We are committed to ensure that as far possible the Service is available. However, use of the Service is entirely at your own risk and is provided on an “as is” and “as available” basis. We do not guarantee that the Service will meet your specific requirements or expectations, that it will always be secure, error-free, or uninterrupted, or that it will be free from defects or faults.

Temporary Suspension or Discontinuation:

We will make all reasonable efforts to maintain the availability of the Service; however, We reserve the right to temporarily suspend or discontinue the Service, in whole or in part, due to business needs, legal requirements, or technical challenges. In such cases, We will provide notice to Users whenever feasible and ensure compliance with Our Privacy Policy regarding User data.

Rate Limits:

Automated use of the Service is strictly prohibited. Excessive or abusive use, including behaviour resembling spam, may result in account restrictions, suspension, or termination.

18. Safety and Security

Your safety is very important to us, and the app contains privacy settings and the functionality to report Content and report and block other Users, however, We cannot guarantee your safety and are not liable or responsible for your actions or conduct, nor the actions or conduct of others.

You are prohibited from engaging in behaviour that:

  • Jeopardises the safety, rights, wellbeing, or privacy of others.
  • Jeopardises the safety, rights, wellbeing, or privacy of R-ESET.COM Private Limited owners, employees, associated individuals, and agents.
  • Attempts to hack, disrupt, or otherwise harm the Service.

19. Third-Party Materials and Services

The Service may integrate with or allow you to access third-party materials, content, or services. You acknowledge and agree that:

  • We are not responsible for the content, accuracy, availability, or terms and conditions of any third-party materials or services.
  • Use of any third-party services is subject to the terms and conditions and privacy policies of those third parties.
  • We do not endorse or assume any responsibility for any third-party services or materials made available through the Service.

Your interactions with third-party services are solely between you and the respective third party, and We are not liable for any disputes or damages arising from such interactions.

20. Copyright and Intellectual Property

Respect for Copyright:

Respect for intellectual property is mandatory. DO NOT post Content you do not have the legal right to share, including any Content generated or modified using Artificial Intelligence.

Copyright Disputes:

If you believe your copyrighted material has been used on the Service without your permission, you may submit a DMCA Notice to [email protected]. This notice must include:

  • Your contact information.
  • A description of the copyrighted work and how it is being used.
  • Evidence of your ownership of the material or authorisation to act on behalf of the owner.

Misrepresentation and Consequences:

Any false or misrepresented DMCA claim may result in legal liability, including damages and termination of your account.

Our Responsibilities:

  • We will comply with valid copyright takedown notices under applicable copyright laws, including the DMCA.
  • Content removed in response to a takedown notice will not automatically affect the licence granted under Clause 9 unless legally required.

Intellectual Property Rights:

  • All rights to Our logos, trademarks, and intellectual property are reserved.
  • Without Our prior written consent, you may not use or access Our intellectual property.

21. Indemnification

You are responsible for your use of the Service. You agree to defend and indemnify Us, including Our owners, employees, associated individuals, and agents, from and against any and all claims, liabilities, damages, losses, and expenses (including attorneys’ fees and costs) arising out of or in any way connected with:

  • Any access to or use of the Service.
  • Any Content.
  • Any violation of these Terms and Conditions or any law or regulation.
  • Any violation of anyone’s rights, including intellectual property rights.
  • Any disputes between you and a third party.
  • Any misrepresentation by you.

You will cooperate as fully required by Us in the defence of any claim arising out of or in any way connected with any of the above and We reserves the right to assume the exclusive defence and control of the matter (without limiting your indemnification responsibilities), and you will not in any event settle any claim without Our prior written approval.

Intellectual Property Indemnity:

You further agree to indemnify and hold Us harmless from any claims, damages, or losses, including attorneys’ fees, arising from allegations that your Content or your use of the Service infringes upon the intellectual property rights of any third party. You are solely responsible for ensuring that any AI-generated or modified Content complies with intellectual property laws and does not infringe on third-party rights.

22. Limitation of Liability

  • Our liability is limited to the last, non-accumulated amount we received from you.
  • This limitation does not apply to liability for gross negligence, wilful misconduct, or other situations where such limitations are prohibited by law.
  • We are not liable for any loss, damages, or harm resulting from your use of Our Service, or the use of Our Service by others, to the extent permitted by law.
  • We are not liable for any indirect, incidental, or consequential damages, including lost profits or data.
  • In no event shall you seek or be entitled to equitable remedies, including injunctive relief or specific performance, that could interfere with the Service’s operations or features.

23. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations.

By using the Service, you represent and warrant that:

  • You are not located in, or a resident of, any country subject to sanctions or embargoes imposed by the United Nations, the United States, the European Union, or any other applicable government authority.
  • You are not identified on any government-issued list of prohibited or restricted parties, including those maintained by the U.S. Office of Foreign Assets Control (OFAC), the European Union, or the United Nations Security Council.
  • You are not accessing or using the Service from any jurisdiction where such access or use is illegal or prohibited under applicable laws.

24. Force Majeure

We shall not be liable for any failure or delay in performance, temporary suspension, or discontinuation of services due to circumstances beyond Our reasonable control. These include, but are not limited to, acts of God, natural disasters, war, terrorism, cyberattacks, government actions, regulatory changes (including restrictions on access to platforms or services), or technical failures.

25. Dispute Resolution and Governing Law

Pre-Arbitration Dispute Resolution:

Before initiating arbitration (except for small claims disputes), you agree to contact Us first and attempt to resolve the issue informally. If We are unable to resolve the dispute within 30 days of your initial contact, either party may proceed with arbitration.

Mandatory Arbitration Agreement:

By creating an account or using the Service, you agree that any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, the Service, or your use of the Service shall be resolved exclusively through binding arbitration, except as otherwise provided in this section. If you do not agree to arbitration, do not create an account, or use the Service.

Binding Arbitration:

  • Arbitration will take place in Singapore and be conducted in English by a single arbitrator under the Singapore International Arbitration Centre (SIAC) Rules.
  • The arbitrator’s decision will be final and binding , and judgment may be entered in any court with jurisdiction.
  • The cost of arbitration shall be borne by each party individually, unless otherwise required by law.

Small Claims Disputes:

You may bring an individual claim in small claims court instead of arbitration if:

  • The dispute falls within the monetary threshold for small claims in your jurisdiction.
  • The claim is filed individually , and not as part of a className action or collective proceeding.

Exceptions to Arbitration:

We reserve the right ito pursue claims in court instead of arbitration for disputes involving:

  • Copyright, trademark, or intellectual property violations.
  • Confidentiality breaches or unauthorised use of the Service.
  • Any legal action We deem necessary to protect Our rights or enforce Our Terms and Conditions.

No class action Lawsuits:

All claims must be brought on an individual basis. You waive any right to participate in class actions, collective lawsuits, or representative proceedings against Us.

Governing Law:

Our Terms and Conditions are governed by and construed in accordance with the laws of Singapore , except where mandatory provisions of local laws override. If arbitration is unenforceable in your jurisdiction, disputes shall be resolved in the courts of Singapore , unless local laws require otherwise.

Where applicable, our Terms and Conditions incorporate mandatory consumer protection and privacy rights under relevant laws, including but not limited to the EU GDPR, UK GDPR, CCPA , or other jurisdiction-specific regulations.

26. Severability

If any provision of these Terms and Conditions is deemed unenforceable or invalid under applicable law, the remaining provisions shall remain in full force and effect.

27. Changes to These Terms and Conditions

We may update these Terms and Conditions at any time. The latest version will always be available on r-eset.com, r-ecreate.com and within the R-ESET app. Continued use of the Service constitutes your acceptance of the revised Terms and Conditions.

28. Feedback and Suggestions

If you provide feedback, suggestions, or ideas to us, you agree that:

  • We are free to use, modify, or incorporate your feedback or suggestions into Our products, Service, or other business operations without compensating you.
  • You assign all rights, title, and interest in such feedback or suggestions to us, and We will own all intellectual property rights in anything We develop based on your feedback or suggestions.
  • This agreement does not create any confidentiality or fiduciary obligations on Our part with respect to your feedback or suggestions.

29. Contact and Support

For questions, feedback, or support, contact us at: [email protected]